October 28-30 Monterey Marriott
Monterey, California
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Tuesday, October 29, 2013

D203 - Culture Change: Tips & Techniques

1:30 p.m. - 2:30 p.m.
DeAnza III (Portola)
Dr. Alan Bearman, Dean of University Libraries, Washburn University
Keith A Rocci, First Year Experience Librarian, Mabee Library, Washburn University & Emporia State University
Michael Bryant, Librarian Branch Manager, Broward County Library

The first talk shares a how-to manual that will change the dynamics of your library regardless of your environment. It is based on four years of evidence of the library revitalization, the transformation of student success through library initiatives, and also the recent approval of a mandatory, library-led first year experience course. The journey began with the charge to assess the current state of the university library, create a library strategic plan, look at eliminating library services and/or identify a process to revitalize the library. It culminated in an approved learning outcome called “information literacy and technology” as a result of the library’s success. Hear the step-by-step process for developing library stakeholders in the campus and area communities through proven high-impact practices. In the second presentation, hear how one librarian used techniques from Think and Grow Rich by Napoleon Hill and How to Win Friends and Influence People by Dale Carnegie to transform the Tyrone Bryant Branch, doubling reference stats, tripling summer reading program numbers, and cutting customer complaints. By requiring the staff to read Think and Grow Rich, answer questions about it, and scheduling self-improvement courses, he was able to lead his team to success. Get some tips & techniques from this talk.

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