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Sunday, October 27, 2013
Preconference workshops on Sunday, October 27th include two full-day academies, Searchers Academy and Drupal in a Day, information architecture, UX, negotiating, Google analytics, learning, designing space, and more!
W7 - Community Engagement: Tools & Tips
9:00 a.m. - 12:00 p.m.
David Lee King,
Digital Services Director,
Topeka & Shawnee County Public Library & Publisher, davidleeking.com
Rudy Leon,
Associate Director, Research Services & Learning Spaces, Randall Library,,
UNC– Wilmington
Is your library actively embedded within your community, engaging customers where they are? This workshop brings both the academic and public library perspectives to developing strategies for actively building relationships with your community. Learn techniques to listen to your community, to discover where they are, and to be introduced to community listening and engaging tools and techniques. Social media, technological outreach, skill development, and interpersonal techniques for engaging in effective and dynamic outreach are discussed, along with a variety of tools, techniques and tips for cementing relationships with customers and clients. This workshop is filled with ideas and tools for connecting your library to your community, in both physical and digital locations.
