B303 - Grabbin’ ’Em With Tech!
1:30 p.m. - 2:30 p.m.
San Carlos III & IV (Marriott)
Rebecca Jones,
Director,
LLEAD Institute & Partner Emeritus, Dysart & Jones Associates
Stephen Lee,
Library Jedi,
San Francisco Public Library Kenn Bicknell,
Manager, Policy Research & Library Services,
Los Angeles County Metropolitan Transportation Authority, USA
Hear about three innovative programs to engage staff and customers with technology. Raven discusses keeping staff, especially volunteers, engaged and their IT skills current and shares her library's program to move both staff and public computing functions to a browser-based cloud solution while increasing staff technical acumen. Lee talks about how SFPL deployed a pilot project of six mounted iPads called the eNewsCenter as a service for a better user experience and as collaboration with private companies. He shares the tech tools they used, how the success of the pilot has resulted in expansion at three locations with more to come and secrets to setting up one or 100 interactive iPad stations like the eNewsCenter for your customers. Bicknell provides an overview of successful deployment of a free, web-based timeline tool on interactive digital kiosks outside the library environment. He explains how the kiosk environment is scalable and well-suited to all types of libraries and content, how various digital assets create an engaging experience for the public outside the library, highlights three different chronologies to educate the public about an historic train station, a notable light rail project, and the infrastructure of regional highways.
