C101 - Dirty Words: Biz Practices for Libraries
10:15 a.m. - 11:00 a.m.
Steinbeck Forum (Conference Center)
Warning: Bizzle will talk about words many librarians don't like to use-words such as "business," "advertising," "promotion," and "ROI." He discusses how accepting these terms and embracing their function can revolutionize the culture and expand the reach of your library. If you are offended by these words or don't want to make your library better, it is strongly suggested you do not attend this session.
