Tuesday, October 27, 2015

Pretty much every public library is expected to offer technology classes to the public, typically beginning with the basics. What happens when you've reached a saturation point and your patrons want more? What do you do when staff members become bored with the material and want to branch out and try new things? Wittmann discusses how to read the signs and what to do to strike the balance between teaching the basics and introducing patrons to what's on the horizon.