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Tuesday, October 24, 2017
A204 - Navigating Physical & Digital Spaces
3:15 p.m. - 4:00 p.m.Linda Wen, Head of Collections & Bibliographic Services, American University, Washington College of Law
Melissa Rassibi, Reference, Instruction, and Outreach Services Librarian, California State University Northridge
Wen showcases the library’s interactive map which was created to better serve the patrons after the library’s move to a new site. She describes creating the map and the technology tools used. Rassibi discusses the approaches to ensure the discovery and use of the library’s digital learning objects including a series of usability studies conducted to determine how best to reorganize the library tutorials web page. Hear the lessons learned regarding student recruitment methods, analyzing the results, and tools used to recruit students, conduct studies, and communicate results to interested stakeholders.