11:30 a.m. - 12:15 p.m.
Although there has been lots in the news these days about how libraries are handling the opioid crisis, libraries have been responding to community needs for years, including employing strategies to help those experiencing homelessness. Since implementing a Community-Led model of service delivery in 2008, one of the first, EPL has been able to more effectively identify and respond to changing community needs. Speakers highlight relationship-building strategies, share some creative approaches to maneuvering around unique barriers, discuss common road blocks and how to overcome them; describe some of their popular and valuable programs; as well as all you need to know to develop a responsive program for your Community-led library!
