10:30 a.m. - 11:15 a.m.
Thirty years ago, libraries dominated the information landscape. If you had a question, chances are you went to a library to find the answer. Fast-forward to today, and libraries are a small player in a crowded landscape, fighting for resources and funding, and in direct competition with a myriad of other players for that most precious of resources: people’s time. Join us to learn about models and tools we can use to refine our business model, improve our services and collections, and remain a viable source of information and support for our communities and stakeholders.
