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Wednesday, October 17, 2018
D204 - Learning from Customers/Patrons/Users/Clients
3:15 p.m. - 4:00 p.m.Whatever you call them, we can learn a lot from them! Our speaker heads an organization focused on accessible online training. He shares what he has learned from customers across thousands of libraries by watching over a million video tutorials. Get lots of tips and ideas for engaging your community and having a strong impact on their learning and improve their digital future.
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