W8 - Community-Led Service Model: Road Map
1:30 p.m. - 4:30 p.m.
Miranda Koshelek,
Community Librarian,
Edmonton Public Library (EPL), 2014 ALA Library of the Year
In recent years there has been a great deal of discussion about how libraries determine and respond to the needs of their communities. EPL implemented a community-led model of service delivery in 2008. Join our practitioners for an interactive discussion about developing strategies for building relationships with stakeholders, identifying and prioritizing community needs, offering meaningful resources and services, and learning when and how to say no without killing the relationship.
