Joe Matthews

Author, Adding Value to Libraries, Archives, and Museums
Joseph R Matthews Consulting

Picture of Joe MatthewsAs a library consultant, Joe has provided consulting assistance to numerous academic, public and special libraries and local governments.

In addition to numerous articles, he is the author of Listening to the Cusotmer, Library Assessment in Higher Education, The Customer-Focused Library, The Evaluation and Measurement of Library Services, Scorecards for Results, Strategic Planning and Management for Library Managers, and Measuring for Results among other books.

He was an instructor at the School of Library Information Science (SLIS) at San Jose State University. Joe has taught evaluation of library services, library information systems, strategic planning, management and research methods. He was selected as the SLIS Outstanding Scholar in 2008.

Joe is an invited conference speaker and is active in the American Library Association.  A dedicated grandfather, Joe resides in Carlsbad, CA.

Internet Librarian Connect 2020

Internet Librarian 2017

  • Sunday, October 22, 2017
    • 9:00 a.m. - 12:00 p.m. W7: Developing a Technology Strategic Plan

Internet Librarian 2016

  • Sunday, October 16, 2016
    • 1:30 p.m. - 4:30 p.m. W9: Action Plan for Adding Value

Internet Librarian 2011

  • Sunday, October 16, 2011
    • 9:00 a.m. - 12:00 p.m. W11: Listening to the Customer