October 23-25 preconference workshops October 22 Monterey Marriott
Monterey, California

Eve Melton

Regional Director of Library Services for Northern California
Kaiser Permanente

Eve Melton, MLIS, MIS, is currently the Regional Director of Library Services for Northern California Kaiser Permanente, prior to this she was the manager for Modesto/Stockton Service area and was the N.Cal kpLibraries technology leader. In her almost 8 years at Kaiser, she has introduced several Library services, including a live chat reference service, an internal blog, and the use of Libguides as kpLibraries home page, as well as Libanswers for triaging questions. In the past 2 years, Eve has lead the kpLibraries Northern California group in restructuring their service model in order to improve customer service, access to resources and help the needs of the organization during a time of great change in health care. Recently the kpLibraries team published two articles focusing on the value of hospital and new technology that has been implemented in their libraries.

Internet Librarian 2015

Tuesday October 27, 2015

10:30 a.m. - 11:15 a.m.

C201: Pushing the Boundaries: Healthcare Library Transformation

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