October 21-23 preconference workshops October 20 Monterey Marriott
Monterey, California

Krista Ford

Library & Research Services
Steptoe & Johnson PLLC

Krista Ford is the Director of Library & Research Services at Steptoe & Johnson PLLC.  She is a seasoned knowledge professional with 20 years of corporate, legal research, and library management experience specializing in research, analytics, competitive intelligence, knowledge management, process efficiencies, and asset management.

Currently, she is responsible for all aspects of the firm’s libraries, including but not limited to:  supporting the research needs of the firm’s practice groups and strategic planning initiatives; developing and implementing the firm’s knowledge management portal; competitive intelligence and market research; budgeting and library spend; piloting, implanting, and communicating new technologies to the firm; training and onboarding for legal/market research; and continuing education and development of staff. Prior to joining Steptoe, she served as the Manager of the Resource Center for Developmental Dimensions International and the Global Accounts Team for Ernst & Young.

She is a member of the American Association of Law Libraries, where she currently sits on the Leadership Development Committee. She is also a member of the Special Libraries Association,  Strategic and Competitive Intelligence Professionals, the EBSCO advisory board, and is an ILTA Knowledge Management volunteer.

She has been awarded the STAR award for Project Management and is a frequent presenter at local and national conferences on knowledge management, research proficiencies, and process improvements.  She received her B.A. of Philosophy from Cleveland State University and her MLIS/MA of Philosophy from Kent State University.


Internet Librarian 2019

Tuesday October 22, 2019

1:30 p.m. - 2:30 p.m.

C203: AI, Insight, & Info Pros

Internet Librarian 2018

Wednesday October 17, 2018

1:30 p.m. - 2:30 p.m.

C203: Trusted Advisor 2.0 & ROI of KM


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