Michelle D'Couto is a Product Manager for Serials Solutions. In her current role, she is the primary liaison with the leading institutions in the Intota Development Partner Program. Michelle brings to the library industry more than 15 years of experience managing cross functional teams at leading software and hardware technology companies, and delivering products worldwide. She excels at effectively translating external requirements to internal deliverables, client management and communicating in teams across cultures and with diverse levels of technical skills. As a Professional Development Instructor, she created and taught courses at Lawrence Livermore National Laboratory and Las Positas Community College and at local venues in California. She also holds a US patent and was published in several technical journals. Michelle earned a bachelor of science degree in chemical engineering from the University of Michigan.