October 21-23 preconference workshops October 20 Monterey Marriott
Monterey, California

Nan Bai

Information Specialist
Joule Inc. (A Canadian Medical Association company)

Nan Bai, MLIS, is an information specialist at Joule Inc., a Canadian Medical Association (CMA) company which serves over 84,000 physicians and physicians-in-training in Canada. In addition to providing information services to CMA members, Nan manages the CPG Infobase, the most comprehensive online database of Canadian clinical practice guidelines (www.cma.ca/infobase). Nan is passionate about helping physicians apply evidence-based best practice to achieve optimal outcomes of patient care. Nan is also interested in applying emerging technologies such as social media and mobile applications to engage customers.  Nan received her Master of Library and Information Studies from McGill University, Canada.


Internet Librarian 2016

Wednesday October 19, 2016

2:30 p.m. - 3:15 p.m.

C304: Net Promoter Score: Gauging Satisfaction & Loyalty


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