October 26-28 Monterey Marriott
Monterey, California
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Wednesday, October 28, 2015

E304 - Circulating Kindles & Living to Tell About It

2:45 p.m. - 3:30 p.m.
San Carlos I & II (Marriott)
Susan Broman, Assistant City Librarian, Los Angeles Public Library
Mary Yogi, Internet Services Librarian, County of Los Angeles Public Library

Imagine circulating e-readers at 85 libraries! Hear how one library started with a pilot of 18 libraries and now has 920 Kindles deployed across 29 libraries. Speakers detail the planning process, including the decision to use Kindle Paperwhites and work with Amazon Whispercast, procurement issues, technical services issues and solutions, questions of content, staff training and deployment, customer survey results, and lessons learned. This highly successful pilot program has brought a new way to read to many residents of a widely diverse county; join our presenters as they share their story and talk about maintaining a low loss rate, creating 34 different genres of content, and getting feedback from the 62% of customers who used e-readers for the first time.

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