Jarrod Wilson, Head of Technical Services for the Kalamazoo Public Library, has more than 23 years developing innovative technology solutions for both private and public sector organizations. Working with the Kalamazoo Public Library Jarrod has brought consumer best practices in UX/UI into the Library space. Working alongside other industry professionals, he is striving to make the on-line patron experience more engaging, accessible and fun. Jarrod currently lives in Kalamazoo Michigan where he enjoys spending time with his family.