4:15 p.m. - 5:00 p.m.
Get tips and insights from an extensive study of graduate, undergraduate, and faculty users by combining interviews, user testing, and surveys. The user testing was implemented with Camtasia, an application designed for tutorial construction, that is also very useful for documenting user behavior through screen capture and video recording. The study revealed a number of surprises about users and is currently driving redesign efforts and the purchase of a discovery interface. Hear about a new study of the discovery interface which has been in operation for a semester and how users are interacting with it.
